Area Manager

We are looking for an Area Manager to successfully drive and expand Bolt Food operations across all cities in Portugal outside of Lisbon.

About Us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About The Role

You’ll be responsible for managing a team of top talents, defining the strategy for each city, building lasting relationships with partners and driving performance improvements across the business.

It’s an exciting opportunity as you would work with smart people, come up with scalable solutions to operational problems and help to shape the future of Bolt Food in Portugal.

Main tasks and responsibilities:

• Drive top-line revenue growth by overseeing operations of all Portuguese cities outside of Lisbon and ensuring optimal performance of restaurants within the designated segment and cities.
• Serve as the primary point of contact for the General Manager and functional teams, advocating for the specific needs and challenges faced by the cities under management.
• Lead and mentor the Account Management Team dedicated to your cities, fostering their professional development and guiding them towards achieving maximum potential.
• Analyze key performance metrics to derive actionable insights and drive improvements in mid-market merchant performance within the designated cities
• Ensure renegotiating the contract's conditions such as commission rates and campaign plans with restaurants on a monthly basis. Forecast growth and evaluate the attainment of business goals within the mid-market segment.
• Collaborate with cross-functional departments, including Campaigns, Partners Operations, Customer Service, and Courier teams, to drive overall business growth and success.

About you:

• You have several years of experience in operations management, consulting, business development, growing a startup or similar experience.
• You have strong commercial / business development skills and a good understanding of partners' needs and how to drive the commercial success of the business.You have experience leading directly managed or cross-functional teams
• You have good analytical skills, the ability to interpret and present data to support decision-making
• You have very high initiative and proactiveness, you can identify business opportunities, build a plan and drive its execution
• You are an excellent communicator and collaborator, you are able to work optimally in a matrix environment driving cross-functional collaboration with excellent organizational and project management skills.
• You are fluent in Portuguese and English

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Why you’ll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.
• Some perks may differ depending on your location.