EMEA Consumer Operations Project Manager

Our mission? Ivy Partners is a Swiss consulting firm contributing to the evolution of companies in their strategic, technological, and organizational challenges.

Our goal today is to offer our employees a career that will contribute positively to their development and well-being, by enhancing their skills and offering them real prospects for evolution.

‍ As an EMEA Consumer Operations Project Manager at Ivy Partners, your missions will be:

• Organizing programs and activities in accordance with the mission and goals of the organization.
• Developing new programs to support the strategic direction of the organization.
• Managing a diverse set of partners including the running of project governance.
• Developing operating plans for the program.
• Developing an evaluation method to assess program strengths and identify areas for improvement.
• Managing a project team and/or workstream leads with a diverse array of talents and responsibilities.
• Ensuring goals are met in areas including customer satisfaction, quality, and team member performance.
• Meeting with partners to make communication easy and transparent regarding project issues and decisions on services.
• Producing accurate and timely reporting of program status throughout its life cycle.
• Analyzing program risks.

About you!

• 3+ years of experience in major program/project management.
• Experience in managing large change programs in complex matrixed environments.
• Program business casing, concept development, solutions design, implementation, change management, team development influencing senior partners and a wide range of stakeholders.
• Professional certification and training around Prince, PMP, Agile, and Waterfall methods also advantageous.
• Experience within the insurance sector is desired but not essential.
• Regional office and multi-national environment experience.
• Good communication and negotiation skills.
• Ability to work with a large diverse group of stakeholders.
• Ability to demonstrate a high degree of credibility and influence among stakeholders, both internally and externally at a senior management level.
• Previous experience working with EMEA countries.
• Strong analytical, reasoning, organizational, and negotiation skills.
• Strong ability to multitask and to work tasks without daily supervisor interaction.
• Self-starter – Proactive, investigative, willing to challenge assumptions and defend solution proposals at all levels.

IVY is also:

Caring | Attentive to our employees, we guarantee a favorable environment where each individual is valued and offered training and career advancement opportunities in Switzerland or internationally.

Trust | Working with us means developing a partnership based on trust, professionalism, and transparency at every moment.

Innovation | We guarantee effective digital transformation through technological innovation coupled with creativity.

Responsibility | The collective is the foundation of everything we undertake, and we take this responsibility seriously by doing everything to have a positive impact.