Técnico de Helpdesk (m/f)

We are looking for a Helpdesk Technician to join the team of our client – a reference company in the Consumer sector.

What will be your main tasks and responsibilities?

• Provide informatic support to several areas of the company;
• Solve any occurrences regarding informatic equipment and/or software problems;
• Ensure the good functionality of the company’s infrastructure;
• Manage accounts, creating e-mail accounts, permissions and access levels, shared branches and printers.

What is required from you?

• ­An academic background in Informatics;
• At least 2 years of experience in a similar role;
• Experience with direct and remote user contact;
• Knowledge of System Administration will be valued;
• Knowledge of IPs, Networks, Virtualization and Active Directory;
• Knowledge of Hardware;
• Experience with Contact Center support environments is a plus;
• Good communication skills, interpersonal relationships;
• Fluent in English (both written and spoken).

Sounds like you? Send us your CV and let’s talk!

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