Global Category Manager - People Services Operations

Job Description

Family Description

Supply (SU) covers the configuration, demand, and supply planning, order management, sourcing, production, delivery, and managing the procurement activities towards our suppliers.

How You Will Contribute And What You Will Learn

Specific:

• Develop and implement strategic Professional Services procurement plans aligned with the organization's sustainability, financial, and Business Group goals, including the exploration and execution of Master Service Agreements (MSAs).
• Conduct thorough assessments of Indirect Service market dynamics, identifying opportunities and risks for strategic procurement decisions.
• Lead negotiations with Professional Services suppliers to secure optimal contracts, ensuring favorable terms for the organization.
• Stay current on industry trends, regulations, and emerging technologies to inform and enhance procurement strategies.
• Provide expert guidance on the structuring and negotiation of Master Service Agreements (MSAs) and other frame contracts.
• Lead the development of innovative Corporate services procurement initiatives, to enhance operational efficiency, cost management and environmental impact.
• Collaborate closely with cross-functional teams to integrate procurement initiatives seamlessly into overall business objectives.

Overall:

• E2E accountability to develop/maintain category and supplier strategies with stakeholders, that identify new market opportunities, provide competition in category and manage supply risks, securing business continuity and quality of service.
• Supplier Relationship Management including business review with strategic and preferred suppliers.
• Stakeholder relationship management collaborating with Sourcing Partners.
• Translation of the category and supplier strategies into executable sourcing plans based on actual portfolio demands .
• Ensures cost, availability, innovation, and quality within the sourcing plan creation and execution .
• Drives/ executes global supplier selection along strategy .
• Supplier base development, and identification of new suppliers
• Leading contract and price negotiations with suppliers
• Secures best T&Cs/contracting for Nokia competitiveness .
• Responsible for efficient RFx process from selection through onboarding according to the agreed strategies
• Contract life cycle management 
• Ensures compliance with procurement process, SOX, and other statutory requirements within own category
• Anticipation and handling of changes based on supply market dynamics, Feasibility Studies
• Manages supplier performance .
• Accountable for agreed KPIs (Key Performance Indicators) and their reporting.
• Acts as procurement subject matter expert that supports management to make an informed decision.
• Demonstrates experience in managing cross functional relationships and stakeholders including senior stakeholders. Confidence to lead the change process across organization as a part of approved category strategy with business stakeholders, finance, legal and procurement.

Key Interfaces

• People Services Organisation
• Suppliers
• S2P Corporate Strategic Sourcing
• S2P Contract Management
• S2P Payables
• Legal and compliance
• F&C

Key Skills And Experience

Skills:

• Solution oriented approach
• Negotiation skills
• Cost analysis and management
• Financial and Business understanding
• Problem Solving
• Decision making/strategic thinking
• Spend Forecasting, Reporting, and Analytics
• Project management skills
• Project portfolio management
• Working across boundaries and influencing others
• Source to pay process/supplier quality management
• Supplier contracting and life cycle management
• Excellent market information analysis skills and supply market knowledge
• Internal stakeholder management/ supplier relationship management
• Ability to work precisely and independently
• Conscientious and efficient in meeting commitments and deadlines
• Soft skills: Presentation, Collaboration, Communication

Qualifications:

• Proven track record with 7 to 10 years of experience in Professional Service/Corporate Services procurement, showcasing expertise in negotiations and contract management.
• In-depth knowledge of Indirect Service markets, regulations, and emerging industry trends.
• Strong analytical skills and proficiency in financial modelling for strategic procurement decision-making.
• Extensive experience in structuring and negotiating Professional Services Agreements (MSAs) and other Frame contracts.
• Excellent communication and interpersonal skills to collaborate effectively with internal and external stakeholders

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.