Marketing Specialist - Digital Channel and Content Specialist

We have an exciting opportunity for you to join our Marketing team as a Marketing Specialist - Digital Channel and Content Specialist

Who We Are

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work to deliver the most important package of someone’s day, and this is just part of our story. We’re a leader in technology solutions and digital innovation, providing data insights that boost opportunities for our global customers. We’ve made logistics and warehousing a science fuelled by innovation. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What You Will Be Doing

• Optimize .com Traffic Flow: Analyze and optimize the flow of traffic across FedEx Express’s .com platform, ensuring that users are guided efficiently from entry points to conversion goals such as sign-ups, bookings, or inquiries.
• Enhance On-Site User Experience: Continuously improve on-site elements like navigation, search functionality, and landing pages to ensure users find relevant information quickly and efficiently.
• Implement and Test Conversion Strategies: Develop and implement strategies to increase conversion rates, including the use of clear calls-to-action, simplified forms, and optimized landing pages. Lead A/B testing and CRO efforts to validate and enhance these strategies.
• Leverage Retargeting and Remarketing Technologies: Design and manage retargeting and remarketing campaigns to re-engage users who have previously interacted with the .com platform, utilizing tools like Google Ads, Facebook Ads, and other programmatic platforms.
• Manage and Optimize Digital Content: Oversee the creation, curation, and management of digital content, ensuring it aligns with user needs, brand guidelines, and SEO best practices to enhance engagement and support the customer journey

What Do You Bring With You

The ideal candidate would demonstrate:

• Min 3 years experience building developing and optimizing websites
• Thorough knowledge of Adobe suite including Adobe Analytics and Adobe Target
• Demonstrated experience with UX Design and optimization
• Strong Understanding of Web Analytics to track user behavior, traffic sources, and conversion metrics.
• Experience working across functional teams and with multiple countries, experience in project and stakeholder management
• Experience with localization and translation of digital content
• Knowledge of Retargeting and Remarketing Technologies: Expertise in creating and managing retargeting and remarketing campaigns, with an understanding of platforms like Google Ads, Facebook Ads, and other programmatic solutions.
• Digital Content Management Expertise: Strong skills in digital content management, including content strategy, SEO-focused content creation, and experience with CMS platforms like WordPress, Adobe Experience Manager, or similar.
• CRO and Data-Driven Decision Making: Analytical mindset with expertise in Conversion Rate Optimization (CRO), enabling the interpretation of data, generation of insights, and implementation of strategies that optimize digital journeys and achieve business goals.

What Do We Offer

• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.