Sales Operations, Senior Manager

In this role, you’ll be responsible for optimising our lead generation processes and ensuring the successful management of sales operations. The role requires a strategic thinker with a strong analytical mindset and excellent leadership skills.

About Us

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

About The Role

The core objective for this position is to enhance the support provided to our sales teams operating across Europe and Africa. This entails supplying them with meticulously refined and cultivated sales leads integrated seamlessly into their CRM systems, tailored to align with the specific sales strategies of their respective markets. The primary goal of this role is to enhance the conversion rate of leads, adopt a more data-centric approach to our targeting methodologies, and curtail the time invested by our outbound sales teams in the processes of prospecting and lead refinement.

Your daily adventures will include:

• Generate leads from contracted agencies and software to be set to sales based on ICP and quality thresholds
• Monitor and analyse lead generation metrics to identify areas for improvement from the vendors
• Design and optimize sales processes to improve efficiency and effectiveness
• Implement and manage CRM tools to track and manage leads and sales activities from different vendors
• Ensure duplication of Leads from vendors are not generated
• Ensure seamless communication and collaboration between sales and marketing teams
• Conduct data analyses to provide insights and recommendations for improving sales performance
• Prepare and present regular reports on lead generation and sales metrics to senior management
• Use data to identify trends and opportunities for growth
• Provide training and support to sales team members on best practices and tools
• Work closely with senior executives to align sales operations with business goals
• Collaborate with other departments to ensure a cohesive approach to lead generation and sales management

About you:

• Proven experience in sales operations, lead generation, and CRM management
• Knowledge of industry best practices in lead generation and sales operations
• Strong analytical skills with the ability to interpret data and make data-driven decisions
• Excellent leadership and team management abilities
• Proficiency in CRM software and other sales tools
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Why you’ll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 45 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode.
• Take care of your physical and mental health with our wellness perks.
• Some perks may differ depending on your location.