MES Design & Support Engineer (F/M/X)

Solvay is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.
About The Role

• Our DT/MES team, composed of 8 people, is integrated in the Digital Manufacturing department of the Digital Technology (DT) service and focuses on MES systems in collaboration with several stakeholders within DT; Industrial streams; Global Business Units and our key software editors.
• As an MES Design & Support Engineer, you will work on MES related systems such as Aspen MES and AVEVA PI to support MES users; adapt and customize applications; and ensure seamless system rollouts across multiple sites.
• You will be accountable for:
• System Design & Support: Design, install, configure, manage, monitor, and support MES server and client software, ensuring smooth data flow through firewalls.
• System Upgrades & Documentation: Recommend system upgrades, patches, and new applications, while maintaining comprehensive documentation of MES systems, including applications and network architecture.
• Training & Guidance: Provide training on PI and Aspen MES systems to end users and support IT team members with technology applications and best practices.
• Collaboration: Work closely with project managers, analysts, and system administrators to meet clients' needs and ensure successful project delivery.
• Security & Compliance: Conduct system assessments to define security protocols and ensure compliance with relevant regulations.
• Technical Support: Use ITSM tools (e.g., BMC Helix) for ticket management, providing 2nd/3rd level support for MES desktop and server issues. Escalate complex problems as needed.
• Proactive Monitoring: Monitor systems to detect issues promptly and contribute to the knowledge base by documenting solutions.
• We offer a permanent contract based on hybrid working mode in Europe, preferably near Lyon, France.

About You

• Relevant education degree in Engineering or equivalent university degree.
• Relevant work experience in industries with Aspen MES (Aspen Manufacturing Suite)
• Competencies:
• Experience with Aspen MES is a must. Knowledge of AVEVA PI is a valuable asset.
• Microsoft Windows Server and Workstation
• TCP/IP and UDP/IP networks
• Basic Microsoft Active Directory knowledge
• Microsoft SQL Server and Excel
• Behaviors:
• Strong customer orientation and problem-solving skills.
• Ability to work effectively within a team and independently.
• Self-motivated with excellent organizational skills.
• Demonstrated capacity for learning new skills on the job.

About The Pay And Benefits

• Attractive and equitable pay for all: compensation is determined within a range to foster your development in the role. While the France base pay reasonably expected for this role is 53000€ to 70000€, your salary may ultimately be higher or lower based on your skills and experience. Additionally, we provide a competitive total rewards package that includes a bonus and/or other incentives.
• Solvay Cares program: minimum of 16 weeks of parenting leave for all employees and package with healthcare, disability and life insurance coverage.
• Prioritization of well-being: Solvay Solidarity Fund to support employees through hardship, work-life balance promotion, flexible approach to work part-time or hybrid work arrangements (depending on the type of job), employee assistance program with access to physical and psychological support.
• Professional development: prioritization of internal talents for career progression, access to a training platform, opportunities to join Employee Resource Groups (ERG) for experience sharing and mentorship and free language courses in 24 languages.

About Us

• Solvay, a pioneering chemical company with a legacy rooted in founder Ernest Solvay's pivotal innovations in the soda ash process, is dedicated to delivering essential solutions globally through its workforce of over 9,000 employees. Since 1863, Solvay harnesses the power of chemistry to create innovative, sustainable solutions that answer the world’s most essential needs such as purifying the air we breathe and the water we drink, preserving our food supplies, protecting our health and well-being, creating eco-friendly clothing, making the tires of our cars more sustainable and cleaning and protecting our homes. As a world-leading company with €4.9 billion in net sales in 2023 and listings on Euronext Brussels and Paris (SOLB), its unwavering commitment drives the transition to a carbon-neutral future by 2050, underscoring its dedication to sustainability and a fair and just transition.
• At Solvay, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.

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