Sr. Director, Global Key Account Sales

Join Amcor and you can be part of the team that makes the packaging of the future better for people and our planet.

Here at Amcor, we work together every day to make a positive impact on the lives of millions of people across the globe by providing packaging for essential products, including food, beverages, pharmaceutical, medical, home and personal care. We are sustainability leaders in our industry, and we were the first global packaging company to commit to making all our products recyclable or reusable by 2025. In addition, our products play a vital role in a circular economy as we are working toward 30% recycled material across our portfolio by 2030, and we are one of few packaging companies committed to using science-based targets and achieving net zero emissions by 2050.

We are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organization that is committed to innovating and driving new solutions to create more sustainable packaging solutions.

To find out more about our commitment to sustainability and about Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube

About The Role

Sr. Director Global Key Account (GKA) Sales role is a strategic, leadership and operational role responsible for driving growth across assigned GKA. This global role will be responsible for the strategy, sales, growth, customer satisfaction, commercial profit delivery, and gross contributions within the assigned global key account by providing leadership, direction, and management for all global commercial aspects pertaining to their assigned scope. This includes leading select teams including Regional Key Account leaders and collaborating with BG/BU Sales & Marketing teams to define a global aspiration, develop and execute the strategy for the account, prioritize global leverage opportunities, meet the budget requirement and instil commercial excellence.

The position reports to the Senior Vice President, Global Sales and Marketing. The role will have substantial exposure to Amcor’s Sales and Management Leadership Team, as the Sales and Marketing Vice Presidents are vital stakeholders in achieving this aspiration.

Key Job Accountabilities

Strategy

• Develop a strategy and a cross BG and customer signed-off aspiration for the assigned global key account.
• Oversee development and management of account plans for the global key account
• Understand and develop relationships with key decision makers
• Establish strong and sustainable customer relationships; understand customer requirements and expectations (expressed and not expressed); and deliver unequalled value propositions, brand loyalty and value for our customers
• Create and strengthen proactive relationships with strategic/key account customers that result in win situations
• Define customer satisfaction KPI’s for global key account

Market / Customer Intelligence

• Proactively leverage the global Market & Customer Intelligence including deep knowledge of the competitive environment; trends, products, technologies, regulations and competitors. .
• Partner closely with other the commercial teams in each region to develop and put into action a cohesive approach to the market; sell in the global growth platforms

Achievement of sales, growth and contribution objectives:

• Facilitate the joint business planning between the GKA’s Senior Global Leadership team and the Amcor Global Account team building plans to deliver year on year value across identified dimensions (cost out, growth, sustainability, relationship) and oversee the governance model owning the process delivery.
• Establish, in conjunction with the BG Sales and Marketing teams, the sales, growth and margin targets as part of the operating plan and forecast processes with high degree of accuracy
• Monitor businesses performance against targets and coordinate corrective actions to sales programs and/or processes to achieve such sales targets
• Identify and execute continuous improvement initiatives to lower the sales cost and maximise overall contribution

Leadership

• Facilitate integrated/cross business decisions on sales and marketing (i.e. To optimize for “Amcor” not the individual business)
• Ensure consistent delivery of “One Amcor Way” as per the Value Plus Commercial Excellence Program
• Facilitate and model collaboration internally (globally, cross-functionally and cross-regionally) and with customers to execute on global innovation agenda with bias for customer delight and speedy commercialization
• Provide the senior management with regular business updates and course of action
• Implementation of commercial excellence programs and principles with the Sales team
• Model Amcor’s Values in all internal and external dealings, exhibiting desired behaviours and approaches in all business activities
• Coach, mentor, strengthen, and develop immediate team and wider talent

Qualifications/Requirements

Formal Education

• Degree in business, marketing, economics, engineering, or related field required.
• Advanced degree preferred

Experience

• Minimum of 15 years of progressive experience in a commercial of adjacent role in a complex industry (ideally food / healthcare packaging).
• International working experience
• A track record of delivering revenue and profit growth within the packaging industry with clear knowledge of the market, technologies, players and channels

Knowledge/Skills/Abilities/Behaviours

• Strong experience in strategic leadership
• Ability to operate within a matrix organization, influence stakeholders at multiple levels, and drive consensus within the organization and demonstrated success in cross-regional projects or initiatives
• Gains credibility and effectiveness trough deep segment/product and application knowledge, ensuring sales and margin growth quickly.
• Ability to operate successfully in a highly regulated environment
• Advanced business and financial acumen needed
• Excellent interpersonal and communication skills to interact effectively with senior internal stakeholders, customers and external parties
• Enterprise wide leadership: the ability to motivate, lead, and engage sales teams operating in a complex environment.
• Hands-on attitude

Amcor is a global leader in developing and producing responsible packaging solutions for food, beverage, pharmaceutical, medical, home and personal-care, and other products. Amcor works with leading companies around the world to protect their products and the people who rely on them, differentiate brands, and improve supply chains through a range of flexible and rigid packaging, specialty cartons, closures, and services. The company is focused on making packaging that is increasingly lighter weight, recyclable and reusable, and made using an increasing amount of recycled content. In fiscal year 2022, 44,000 Amcor people generated $15 billion in annual sales from operations that span 220 locations in 43 countries. NYSE: AMCR; ASX: AMC