Proposal Manager

We are seeking a talented individual to join our Sales Enablement team at Mercer. This role will be based in Lisbon. This is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to:

• Embed closely with the vision and ways of working of the Strategic Bid Centre in the US - should be able to drive consistency and alignment with the broader goals of the Mercer US business;
• Project manage proposals/presentations aligned with client requirements and company branding in order to respond to client RFPs (Requests For Proposals);
• Develop/drive internal work plans based on external deadlines — and hold pursuit teams accountable;
• Obtain feedback and debriefs with client relationship manager and/or consulting team members after proposal is complete in order to evaluate what worked well and needs improvement in the process or final work product;
• Review drafts from team contributors for clarity, conciseness, logic, flow, tone, completeness, accuracy, precision, consistency and credibility always ensuring the strategic vision;
• Train, coach and manage all proposal writers on an ongoing basis to ensure the continued growth and optimal utilization of the capacity within the team;
• Informally manage elements of the proposal/presentation development process, assuming responsibility for management of the proposal/presentation development process components or the entirety of complex proposals and presentations;
• Track win-rates and facilitate opportunity strategy formulation and create the optimal proposal communication strategy, corresponding theme and graphic approach;
• Track performance metrics like utilization, efficiency targets for the team in Lisbon as per the expectations of the US business leaders and as mandated for the Global Services Delivery organization;
• Conduct regular team and performance management check-ins with direct reports.

What you need to have:

• A degree in any business, marketing or communications related field;
• 1 to 2 years of project management experience;
• Prior experience managing Sales enablement and bid management teams with a demonstrated track record of success and managing growth in delivery volumes and team expansion over time;
• Strong understanding of the end-to-end pursuit lifecycle and strength on project management, writing and editing skills;
• Ability to manage competing deadlines and adapt to shifting priorities;
• Close attention to detail, without losing sight of the bigger picture;
• Comfort with ambiguity and frequent change;
• Strong leadership skills with a high sense of personal accountability and self-motivation;
• Proficient in Microsoft 365, including Word, PowerPoint, Excel, and Teams;
• Excellent verbal and written communication skills in English (C2).

What makes you stand out?

• Experience working in a Mercer line of business (Health, Wealth or Career);
• Prior project management experience with RFI/RFP/DDQs, regardless of industry;
• People management experience;
• A thirst for knowledge and passion for trying new things;
• Familiarity with SharePoint, Qvidian, QorusDocs, or online bid procurement tools (such as Ariba).

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders;
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities;
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

R_286994