CLIENT ADVISOR LISBOA

Job responsibilities

We are currently looking for Client Advisors for our store in Lisboa.

• As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.
• You will strive to discover your Clients and their every need, and to guide them across the Brand.
• You will proactively reach out to your Clients in order to achieve individual and team goals.

Duties & Responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge
• Respect Louis Vuitton Brand standards in terms of grooming and behavior
• Follow the company’s policies and procedures

Expected Attitudes & Skills

• Curiosity
• Empathy
• Agility (retail is a fast paced environment, we need people who manage well unforeseen situations with our client’s)
• Commercial Mindset
• Passion for the brand
• Professional Attitude
• Responsibility & Ownership

Required Experience

• Proficient Portuguese and English, any other language is a plus.
• A previous background in retail or hospitality and luxury is not mandatory, but will be positively considered.
• Professional Superior studies in the area of sales & marketing and/or tourism is valued but not a requirement.

Louis Vuitton respects and promotes equal opportunities. We celebrate and embrace the uniqueness of each individual and are committed to creating an inclusive work environment.

Profile

Additional information

Reference LVM25643