Technical Writer

Critical Manufacturing is dedicated to empowering high-performance operations to make Industry 4.0 a reality with the most innovative, comprehensive, and modular MES software. We have a global presence, but our headquarters, and the main technical center, are in Porto (Maia), Portugal, where we develop a state-of-the-art solution for Semiconductor, Electronics, Medical Devices, and Industrial Equipment.

Recognized for the third consecutive year as a Leader by Gartner, we are part of ASMPT, the world's largest supplier of best-in-class equipment, and technological process partner for the electronics and semiconductor industries.

What you will do:

• Write, test, and document product features according to Critical Manufacturing’s user documentation best practices and guidelines, in order to translate complex information into clear and effective content
• Responsible for creating technical documentation for assigned product areas
• Work alongside internal product and technical teams to obtain an in-depth understanding of the product and ensure the accuracy of the documentation
• Act as a customer advocate, ensuring the documentation meets the needs of the user and is highly available to them
• Create e-learning content for our Training and Certification Program
• Manage updates and revisions of the documentation
• Contribute to establishing best practices and standards for technical documentation within the organization

 

What you must have:

• Ability to translate complex engineering procedures into simple and clear instructions
• Ability to write in explanatory and procedural styles for multiple audiences
• Familiarity with tools for writing and publishing technical documentation (e.g., Markdown, Confluence, Docusaurus, or similar)
• Excellent written and verbal communication skills in Portuguese and English
• Strong attention to detail and creative thinking skills
   

What we consider a plus (not mandatory):

• Experience in dealing with software development teams
• Background in software development, programming, or working closely with developers
• Technical expertise in navigating large codebases
• Understanding of version control systems like Git
• Knowledge of localization and translation best practices

 

Diversity, Equity and Inclusion are a source of commitment and innovation

At Critical Manufacturing, we welcome and encourage applications from individuals of all backgrounds, regardless of disabilities, diverse abilities, identities, or experiences. Our commitment is to create an inclusive environment where everyone has equal opportunities to succeed and thrive. 

If you need accommodation during the recruitment process, please let us know - we're happy to support you.

Apply for this job here!