Technical Support - Helpdesk & 1st Line Support

Technical Support - Helpdesk & 1st Line Support

There's no secret to become number-one, it takes willingness to improve and determination to pursue it. At GRiT, it’s all about the journey getting there. We trust talent and intelligence are important, yet passion and perseverance are key to achieving any goal.

We are Tech Passionate People with a Purpose, delivering solutions while building strong long-term relations.

Recognizing each person’s unique contribution to our collective success, we embrace inclusion and diversity, committed to creating a respectful and socially responsible environment.

People. Technology. Innovation. All-around it.

Are you GRiTTY enough to be part of our journey? Take the first step by applying now and let’s create our future together.

 

Must-Have:

• Experience on user support and 1st line technical support
• Knowledge on Microsoft Windows, Apple MacOS and Apple iOS operating systems
• Knowledge on online meeting tools such as Zoom, Microsoft Teams, Skype or others
• Basic networking skills such as DNS, DHCP, IP or RADIUS
• Basic understanding of network infrastructures like switch, router, firewall or patch
• Good organizational skills, autonomy and proactivity
• Good interpersonal, written and verbal communication skills
• Available for a on-site working model in Lisbon

Would be great if you have:

• Bachelor’s degree or Professional Course in Informatics, Computer Engineering, Software Engineering or similar.

What’s in it for you:

• Continuous Training and Certifications 
• GRiT Prizes: GRiT Baby Gift, GRiT Birthday Prize, GRiT Recommendation Prize 
• Exclusive Partnerships/Discounts: (Gym, Health, Well-being, Lifestyle, Financial, etc…) 
• Unique Events 
• Welcoming Office (Fruit, Coffee, Pool Table, etc.) 
• Competitive Compensation 
• Pay for Performance 

 

#TechWithPassion - Fuel your fire, join our tech tribe!

 

Apply here: https://grit-solutions.key.work/jobs/opportunity/243